Frequently Asked Questions

How much does it cost?

All JoyRide tours are two hours long ranging from $200-$350. We offer special rates for charity groups so please contact us for more info!

How many people does a bike hold?

You can have up to 15 people maximum in your group. But no less than 7-8 people, we gotta pedal this big bike!

On our 15-seater, there are eight pedaling seats, two seats over the axles that are non-pedaling and a bench in the back that seats 3. 

If you don’t have 8-15 people in your group, please get more people.  😉

If you have a large party, we can rent both bikes depending on availability.

There will always be a JoyRide pilot at the helm. (We don’t count them as one of your passengers).

What can we bring on-board?

You can bring non-alcoholic beverages and snacks on the tour. No glass.

We do not provide any alcohol, nor can you bring alcohol on our tours.

LANSING Tours:  You can bring beer and wine, no glass and no liquor.

We do provide ice and water.

What about the weather?

We go out in all weather! If there is a severe weather warning, your JoyRide guide will determine if it’s safe to embark on your tour. If canceled, you will be issued a rain check.

Weather Cancellation Policy:

  • Weather cancellations will not be made until the start of the tour depending on the current weather.
  • We ride rain or shine.
  • We are required to cancel if there is lightning or other severe weather.
  • We do not ride if its 100 degrees or above.
  • We will notify you if your tour will be cancelled due to weather.  DO NOT assume your tour is cancelled unless contacted by one of our representatives.
  • If we cancel before tour due to weather, you will receive a rain check to re-book tour.
  • If we cancel during the tour due to weather,  you will receive a rain-check for a seat on one of our public tours or for a re-book depending on when cancellation occurred during tour.
  • If your group decides against riding in the rain, you will not receive a rain-check.
  • Please dress appropriately for predicted weather conditions.

** Please call us if you run into an issue and need to cancel.  We will do our best to work with you.**

Who can ride?

All participants much be at least 18 years old, and if partaking in a bar tour, everyone riding must be at least 21.

Each seat holds up to 300 lbs. The bench positions have no restrictions.

We have a minimum height requirement of 5’3” for pedalers. The back seat is perfect for those who don’t exist within height and weight requirements.

What if I need to cancel?

Our cancellation policy is as follows:

  • 2 weeks prior to tour date = full refund of deposit
  • Within 1 week of tour = deposit or seat payment is non-refundable.  All sales/deposits within 1 week of tour are final
  • No Show/Last Minute Cancellation = NO REFUND

** Please call us if you run into an issue and need to cancel.  We will do our best to work with you.**

Tips for A Great Ride

  • When the pilot calls “PEDAL,” passengers should pedal.
  • When the pilot calls “BREAKING” passengers should stop pedaling.
  • When the pilot calls “COASTING,” passengers may quit pedaling.
  • If doing a bar tour, bring CASH – preferably lots of ones!
  • Tip your waitstaff.
  • Dress for the weather! In summer, leave the flip-flops in your car and wear something that straps to your feet.
  • Avoid loose clothing that can get caught in gears i.e. wigs, long scarves, flowing dresses, etc.
  • Bring your hand held device to plug in and play your own music.
  • Wear the helmets we provide for your safety!
  • Take lots of pictures!!  These memories are worth it!!
  • And most of all, HAVE FUN!!!

Contact Us

517-388-8439 or send us a message.

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